Shipping Policy
Free Shipping
We offer free standard shipping on all orders. No minimum order required.
Estimated Delivery Times
- Standard shipping: estimated delivery in 6–10 business days
- Delivery times may vary depending on your location, customs processing, and carrier delays. All delivery timeframes are estimates and are not guaranteed.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. You will receive a confirmation email once your order has been dispatched.
Customs & Import Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Lost or Delayed Packages
If your order has not arrived within 20 business days, please contact us at help.azuro@gmail.com and we will investigate with the carrier.